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Search results for:/hc/en-us/sections/360004124940-My-booking

How to cancel your booking
Open your booking from My Bookings. Find the Cancel booking action… You can cancel a confirmed or unconfirmed booking from the booking details page… The options are: My plans changed Found better option Host asked to cancel Host
Booking through Viator or GetYourGuide
Cancellation and refund policy How to cancel your booking How to reschedule your booking… Why Withlocals cannot change a partner booking… Cancellation policy Where to manage Withlocals.com Withlocals policy Withlocals My
How to reschedule your booking
Open the booking from My Bookings. Find the Reschedule booking action and start… The Reschedule booking action is only available when all of the following are true: The booking… See Booking through Viator or GetYourGuide
Reporting a problem with a booking
Contacting support from the booking page attaches the booking context automatically, so you don't need… From the booking page… to repeat the booking reference
Booking for a group or family
After booking, you can invite the friends or family you're travelling with to join the booking… Send them an invite by email from your booking page, and they can see the booking details on their own… Inviting your friends or family to the booking
How Withlocals keeps your booking safe
Why booking and paying through the Withlocals platform keeps you protected as a guest… See What happens if my host cancels… If the host does not accept your booking request, you are not charged
Booking for a group or family
After booking, you can invite the friends or family you're travelling with to join the booking… Send them an invite by email from your booking page, and they can see the booking details on their own… Inviting your friends or family to the booking
Transferring a booking to another host
From the manage booking actions, pick Transfer booking… Open the booking in your host dashboard… You stay on the booking until a new host is actually assigned
Cancellation and refund policy
What happens if my host cancels? Booking through Viator or GetYourGuide… Direct bookings on Withlocals… Partner bookings (Viator, GetYourGuide, and others)
How to find your meeting point
Every confirmed booking has a meeting point you can look up on the booking details page… Open My Bookings and select the booking. Scroll to the Where you will meet section… If you are at the meeting point and cannot find your host, open the chat with your host from the booking