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Search results for:/hc/en-us/articles/7358286010908-Rescheduling-a-booking

How to reschedule your booking
Cancel your booking and rebook a different time or a different host… Rescheduling keeps the same booking and the same price… Rescheduling is free and does not involve a refund
Reporting a problem with a booking
Report a tour or experience issue (increased prices, closed venues, etc.)… If something went wrong with a booking (a no-show, a safety issue, unexpected costs, or behavior that… Contacting support from the booking page attaches the booking context automatically, so you don't need
Booking for a group or family
After booking, you can invite the friends or family you're travelling with to join the booking… Send them an invite by email from your booking page, and they can see the booking details on their own… Inviting your friends or family to the booking
Booking for a group or family
After booking, you can invite the friends or family you're travelling with to join the booking… Inviting your friends or family to the booking… Related articles
Transferring a booking to another host
A transfer keeps the guest's booking in place, which is better for the guest than a cancellation… While a transfer request is pending, the booking shows a Transfer pending banner… You stay on the booking until a new host is actually assigned
How to cancel your booking
You can cancel a confirmed or unconfirmed booking from the booking details page… Your booking moves to cancelled immediately and, if a refund applies, Withlocals starts the refund right… On eligible bookings, the cancellation step offers a Reschedule booking option alongside Continue cancellation
Cancellation and refund policy
When a host cancels a confirmed booking, you get a full refund, including the service fee… Rescheduling is a separate option and does not involve a refund… Related articles
Booking through Viator or GetYourGuide
Why Withlocals cannot change a partner booking… Withlocals receives the booking and assigns it to a host, but changes and cancellations have to go through… If your host cancels a partner booking, the partner handles the refund
How Withlocals keeps your booking safe
Why booking and paying through the Withlocals platform keeps you protected as a guest… Refunds are enforced by the platform, not negotiated: If a host cancels a confirmed booking,… Related articles
How to add or remove guests
The number of guests on a Withlocals booking is set at checkout… The guest count on a confirmed booking cannot be edited, by you or by the host… The guest count on a confirmed booking also cannot be lowered