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/hc/en-us/sections/360001115693-My-Account
Creating your
account
You need a Withlocals
account
to book experiences, message hosts, and see your bookings… You don't need an
account
to start browsing… One
account
works on the website and in the Withlocals app
How to delete your
account
Open the menu and choose
My
account
. Scroll to the Need to delete your
account
?… Tell
us
briefly why you want to delete your
account
… Tell
us
the email the
account
is registered to and we'll restore it before the 30 days are up
How to delete your
account
If you're still within the 30-day window, tell
us
the email the
account
is registered to and we'll stop… Tap Delete
account
… the deletion and recover the
account
Signing in with a social
account
How to sign in with a social
account
… Always sign in with the same provider you used to create your
account
… Withlocals will tell you if no
account
exists for that login
Managing your host profile
Sections
on Manage profile… You edit everything from one place in your host
account
… If you need to delete your
account
entirely, there's a link at the bottom of Manage profile
Passkeys and two-factor authentication
Open the menu and choose
My
account
. Open the Security section… Tell
us
the email the
account
is registered to and we'll start the recovery… How to reset your password Creating your
account
What if something goes wrong?
Tell
us
what's happening and we'll take it from there… If you still can't reach them, tell
us
what happened and we'll step in… If you'd rather start from the booking itself, open
My
Bookings, select the booking, and use the Need
Buying your attraction ticket
An I have bought
my
tickets button to confirm once you have them… Tap Yes, I have
my
tickets to send the confirmation to your host… them yourself gives you: Total privacy: no personal details are shared with the venue through
us
My
payment didn't go through
Reporting a problem after your experience
Tell
us
what happened and we'll take it from there… If you'd like to anchor your report to a specific booking before describing what happened, open
My
Bookings