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/hc/en-us/articles/21090731358620-Payment-Process-and-Schedule
What
payment
methods are accepted?
At checkout, Withlocals shows the
payment
methods available for your country
and
currency… The
payment
methods you see depend on your country
and
the currency you selected… My
payment
didn't go through Currency
and
pricing What is the service fee?
How does Withlocals work?
Confirmation
and
payment
… Both types work the same way from a booking
and
payment
point of view… When you complete the checkout, your
payment
method is charged right away
and
the booking is confirmed
My
payment
didn't go through
If the problem looks like a connection issue, reload the checkout page
and
start the
payment
again… Share the experience name, the date you wanted to book,
and
what you saw when the
payment
failed… What
payment
methods are accepted? Currency
and
pricing
Cancellation
and
refund policy
After the grace period ends
and
up until 7 days before the experience, you can still cancel
and
get the… Partner bookings (Viator, GetYourGuide,
and
others)… Related
articles
Understanding your earnings
Refunds
and
credit notes… Related
articles
… The
payment
section shows: You will receive in total: the amount that ends up on your balance
How to reset your password
Related
articles
… Check your inbox for the reset email
and
open the link… Enter a new password
and
confirm it
How to
use
a gift voucher or coupon code
Related
articles
… Withlocals vouchers
and
promo codes are applied as coupon codes on the checkout page… Type your coupon code
and
confirm
Choosing your payout frequency
Related
articles
… If your payouts go through PayPal or bank transfer (SEPA/Wise), Withlocals handles your payout
schedule
… directly
and
you do not have the option to change it yourself
Viewing
and
managing your bookings
You can switch between the
schedule
and
the archive from either page…
Payment
details
and
your payout…
Schedule
: your full booking list. Tap any booking to open its details
How to book your first experience
Continue to checkout, sign in or create an account,
and
enter your
payment
details… Once the host accepts, your
payment
goes through
and
the booking moves to Confirmed… Related
articles