After your experience you can rate your host and write a short review. The review appears on the experience page, on your host's profile, and in reviews across the site. The other guests you added to the booking can each leave their own review too.
How to submit your review
After your experience, you receive an email inviting you to leave a review.
Click the link in the email to open the review form. You can also open the form from Bookings by selecting the completed booking.
Rate your experience from 1 to 10. The form uses a row of 10 hearts, where 1 is the worst and 10 is the best.
Add a short review title.
Write your review in the text area.
Give a separate price-value rating from 1 to 10, using 10 thumbs-up icons.
Send the review.
Reviews from the other guests you added to the booking
The other guests you added to the booking can leave a review too, not just the person who booked. Each of them writes a review under their own name, and it counts separately from yours.
To make this possible, add the other guests to the booking by inviting them, and make sure they accept the invite before the experience starts. Invites expire once the experience begins. After accepting, the booking shows on their own Withlocals account. See How to add or remove guests for the steps.
After the experience, each guest you added receives their own review email from Withlocals with a link to their own review form. They can also open the booking from Bookings on their own account, where the booking page shows Write a review once the experience is over. The form is the same one described above: the 1 to 10 rating, a title, the review text, and the price-value rating.
Each guest can leave one review per booking. Someone who joined the experience but was never added to the booking has no review form of their own.
What makes a helpful review
Be specific. Mention what stood out, like the food stops, the stories your host told, the pace of the walk, or the places you would not have found on your own. Vague reviews are less useful to future guests and to your host.
Be honest. If something could have been better, say so. Focus on things the host controls, not things like the weather or the city traffic.
Where your review appears
Once published, your review is shown:
On the experience page you booked, in the reviews section
On your host's profile page, together with their other reviews
On city and category pages that feature the experience
In the testimonial section on the Withlocals homepage when picked as a highlight
Reviews are shown with your first name. Your full name and contact details are not shared.
Good to know
You can leave a review as soon as the experience is over. Fresh details make for better reviews.
The review email comes from Withlocals. If you can't find it, check your spam folder or open the booking from Bookings.
If you booked for a group, remind the other guests you added to the booking that they can leave their own review from their own account.
Leaving a review is separate from reporting a problem. You can do both. See Reporting a problem after your experience.
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