If you need a different date or time, you can reschedule eligible bookings yourself by picking a new slot from your host's availability.
Steps to reschedule
Open the booking from Bookings.
Under Manage booking, tap Reschedule booking.
Under Select a new date and time, pick a new date from the available days and a time on that day. If nothing suits you, tap None of these times fit me.
Tap Confirm.
You see "Booking rescheduled!" and the booking updates to the new date and time right away.
When you can reschedule
The Reschedule booking action is only available when all of the following are true:
The booking is confirmed.
The experience is more than 72 hours away.
The experience supports instant confirmation (so new slots can be booked directly from the host's agenda).
The booking is a regular booking. Personalized offers, small-group bookings and partner bookings can't be rescheduled from Withlocals.
If your booking does not meet these conditions, the Reschedule booking button is not shown. In that case, message your host to agree on a new time, or cancel and rebook if the cancellation policy allows it.
What if there are no suitable slots?
If your host has no availability that works for you, the date/time picker will not show a matching slot. Your options are:
Check later, in case the host adds more availability.
Cancel your booking and rebook a different time or a different host. Remember that cancellation is subject to the Cancellation and refund policy.
Good to know
Rescheduling keeps the same booking.
Your host can also reschedule a booking from their side.
Rescheduling is free and does not involve a refund.
Bookings made through Viator or GetYourGuide cannot be rescheduled from Withlocals. Manage those on the partner platform. See Booking through Viator or GetYourGuide.
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