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/hc/en-us/articles/4709679747740-What-is-buffer-time
What
is
the service fee?
How much it
is
… Related
articles
… VAT
is
included in the fee
What
is
Withlocals for hosts?
What
you do as a host…
What
the platform does for you… Withlocals
is
a platform where locals host experiences for travellers visiting their city
When to buy tickets that are included in your experience price
That
is
the point where the booking
is
locked in for both sides… When the booking
is
non-refundable… If you can't get the ticket in
time
Multi-language support
What
gets translated…
What
doesn't get translated… If a translation
is
wrong
Response
time
and timely response score
Your public host page shows "Response
time
: less than X hours" as part of the host details, where X
is
… The exact scoring rules and
time
limits are set by Withlocals and may change over
time
… Average response
time
on your host page
What
if something goes wrong?
If the experience
is
not
what
you booked… If you still can't reach them, tell
us
what
happened and we'll step in…
What
to share
Reporting a problem after your experience
Tell
us
what
happened and we'll take it from there… Whether you raised the problem with your host at the
time
, and
what
they said…
What
to share
How to delete your account
If you're still within the 30-day window, tell
us
the email the account
is
registered to and we'll stop…
What
happens next… Related
articles
What
types of experiences can I book?
What
you see on each experience… Related
articles
What
types of experiences can I book?
What
you see on each experience… Related
articles