After each experience, guests can rate you and leave a written review. Reviews are shown on your host profile, and your average rating appears in your monthly recap on the host homepage.
What the review form looks like
The review form has four parts:
An overall rating from 1 to 10, shown as a row of hearts
A price-value rating from 1 to 10, shown as a row of thumbs-up icons
A short title
A written review
The guest picks a number on each row, types a short title and the review text, then taps Send review.
Where reviews show up
Reviews are published on your host profile and linked to the experience the guest booked. Your average rating is visible to potential guests when they're browsing.
Can I reply to a review?
No. Hosts can't post a public reply to a review. The review stands as the guest's account of the experience.
Can I remove a review?
Guest reviews can't be edited or deleted by the host. If a review contains content that breaks the platform rules (such as personal attacks, spam, or content about the wrong experience), flag it to us with the booking reference and the part of the review that's a problem, and we'll check whether it can be removed.
Good to know
Reviews are not part of your performance tiers. Those track Timely Response and Booking Completion. See Host performance tiers.
You can't offer incentives (discounts, gifts) in exchange for reviews.
Reviews are public once submitted.
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