Withlocals is a marketplace. We connect you with a local host and handle the payment on top, but we are not the merchant on your booking. The experience is sold to you by your host, and the service fee you pay at checkout is a separate payment to Withlocals.
That split decides who can invoice you for what.
Invoice for the experience (from your host)
Your host is the legal seller of the experience. If you need an invoice for the experience itself (the tour price you paid at checkout), ask the host. You can reach them through the chat on your booking page. Share any details they need to put on the invoice, such as your company name and VAT number.
A few things worth knowing about this:
Whether the host can issue an invoice depends on how they are set up. Hosts who host as a company can usually invoice. Hosts who host as a private individual may not be able to.
If the host cannot issue an invoice for the experience, Withlocals cannot issue one on their behalf. An invoice for the tour has to come from the merchant, which is the host.
Your booking confirmation email lists the experience, date, number of guests, and the total amount paid. For many expense-claim purposes, this email is enough as a receipt.
Invoice for the service fee (from Withlocals)
The service fee is the fee Withlocals adds at checkout and collects directly. We can provide an invoice for this fee on request, covering only the service fee amount and not the tour price.
Contact Withlocals support and include:
Your booking reference, visible in the booking confirmation email and on your booking page
Any details that need to be on the invoice, such as company name or VAT number
We send the service fee invoice back to you by email. It is prepared manually on request.
What Withlocals cannot invoice
Withlocals cannot invoice you for the tour price. The tour is a sale between you and your host, so a guest invoice for the tour has to come from the host. Withlocals only invoices you directly for the service fee.
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