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What is the service fee?

Updated over 2 weeks ago

Withlocals adds a service fee to your booking. The fee helps run the platform and fund guest support during your trip. VAT is included in the fee.

Where you see it

The service fee appears as its own line on the checkout page, between the subtotal and the total:

  • Subtotal (the experience price)

  • Service fee

  • Total

Tap the question mark next to "Service fee" on checkout to see a short explanation of what it covers.

How much it is

The service fee is a percentage of the experience price. The percentage is the same for every guest on a given experience, and the exact amount is always shown before you confirm your booking. There is no separate payment-processing charge on top of this.

Good to know

  • The total at checkout already includes the service fee. Nothing else is added after that.

  • If you apply a coupon, the discount is taken off the total that includes the service fee.

  • Hosts do not receive the service fee. It goes to Withlocals.

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