If a host's standard experience does not quite fit (different duration, different focus, larger group, different time), you can ask them to create a personalized offer.
How to send a request
Open the host's page and tap Request a personalized offer, or open one of their experience pages and use the Want something more custom? section.
Fill in the form:
What would make the perfect experience for you
Number of adults and children (group size)
Preferred date and time
Duration (when requesting from the host page)
Tap Send your personalization request.
The host receives your request and replies through the Withlocals chat. Your conversation and any offer they send you appear in your chat. If a host is on a break or offline, the option to contact them isn't shown.
What the host sends back
The host reviews your request and sends you a personalized offer: an itinerary, a duration, and a price for your group. The offer appears in your chat and in your Bookings with the status Received.
To book it:
Open the offer and tap Book now.
Check the recap (date, start, duration, group size, total). Accepting is final, so tap Confirm and book when you're sure.
Tap Pay now to pay. Your booking is confirmed once the payment is complete.
Offers have an expiry date; an expired offer shows as Expired. Bookings made from a personalized offer can't be rescheduled afterwards, so check the date and time before you accept.
Good to know
Sending a request is free. You only pay if you book the offer the host sends.
Prices on personalized offers are set by the host based on what you asked for, so they may differ from their listed experiences.
Replies and any follow-up messages happen in the Withlocals chat, not by email.
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